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Internal Review – Term 1, 2023
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Concerns and Complaints
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- Added the word "students" to show that these policies and procedures also apply to students.
- Updated wording about raising concerns with the school in the first instance, rather than sharing concerns with other people or online.
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Raising Concerns
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- Added wording to show the school may treat a concern as a formal complaint where necessary.
- Included recommendations for having a support person during the concerns and complaints process.
- Added wording to show that to protect the safety and wellbeing of a person making a complaint, communication about a concern may need to be limited to certain parties.
- Added that after raising the initial concern, different parties involved in the complaints process should not communicate about the matter until all parties agree to an appropriate way to discuss or resolve the matter.
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Making a Formal Complaint or Allegation
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- Added wording to allow the school to receive formal complaints by people who may be unfamiliar with or unable to follow the expected complaint process.
- Updated the default wording in this topic about who a person making a complaint should contact about concerns involving board members.
- Added that different parties involved in the complaints process should not communicate about the matter until all parties agree to an appropriate way to discuss or resolve the matter.
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Student Concerns and Complaints
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- Added wording about ensuring the safety and wellbeing of students when they raise a concern.
- Added that the school may clarify the level of a concern or complaint raised by students to ensure these are treated fairly.
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Appointment Procedure
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- Updated wording about notifying vacancies according to the relevant employment agreement, rather than providing conditions specific to certain positions.
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Advertise a Position
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- Reformatted this topic to show that conditions for advertising positions depend on the relevant employment agreement.
- Added information to the topic, including links to Equal Employment Opportunities and an overview of what an advertisement may include.
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Appointment Committee
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- Made minor formatting changes to this topic for clarity.
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Eligibility for Appointment
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- Added a link to relevant Teaching Council information as a resource.
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Referee and Background Checks
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- Updated wording in this topic to ensure it reflects the correct process for reference checking.
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Position Application Form
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- Updated wording in position application forms to ensure it reflects the correct process for reference checking.
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School Vehicles
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- Added an extra resource to this topic to link to Waka Kotahi recommendations for child restraints.
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School Planning and Reporting
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- Updated and strengthened the content to align with the National Education and Learning Priorities (NELP) and the Education and Training Act 2020.
- Updated this topic to reflect the transition to the new planning and reporting framework.
- Board assurances are signalled by a new board note.
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Employer Responsibility Policy
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- Created optional content for schools that belong to a Kāhui Ako l Community of Learning. The additional information summarises the employment process and responsibilities around staff applying for Kāhui Ako roles, and includes links to Kāhui Ako employment resources.
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Media
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- Reformatted this topic and replaced the section "Tips for responding to the media" with a resource link to the Ministry's guidelines for schools.
- Added information about other sources of advice.
- Added a section about actions following a media enquiry.
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School Donations and Student Activity Payments (state schools)
Attendance Dues and Other Income (state-integrated schools)
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- Added wording about the principal needing to supply a written statement to parents/caregivers to advise them if the school has opted in or out of the government's donation scheme.
- Board assurances are signalled by a new board note at the bottom of the topic.
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Risk Management
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- Updated and strengthened the content to align with the National Education and Learning Priorities (NELP), the Education and Training Act 2020, and the Health and Safety at Work Act 2015.
- Board assurances are signalled by a new board note at the bottom of the topic.
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