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International Module updates
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We have updated our international content in response to amendments to the Code of Practice published in March 2019. The amendments come into effect on 1 July 2019. We have also made some changes as a result of feedback from schools going through the Code accreditation process.
See Regulations to better support international students  for Ministry information about the amendments to the Code, including a document with background information.
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International Students
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- We've added the Code of Practice Amendments under Legislation.
- We've added a link to Background information on the amendments under Resources.
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Offers, Enrolment, and Contract
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- We've changed the title of this topic to "Offers, Enrolment, Contract, and Insurance" to match the new title of Outcome 3 of the Code.
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Managing and Monitoring Agents
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- We've added an introductory paragraph outlining the Code requirements for effectively managing and monitoring agents, including the new Code amendment, Clause 13(c).
- We've added bullet points noting that schools now need to have clear procedures for addressing concerns about agent performance and/or conduct to meet the new Code amendment.
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International Enrolment
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- We've updated some of the bullet points to reflect new wording in the Code amendments.
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International Enrolment Application
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- We've changed tuition agreement to enrolment contract to match the updated wording in the Code amendments.
- We've added a link to our new Behaviour Expectations and Disciplinary Actions topic in relation to the Code amendments around discipline and behaviour.
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International Enrolment Contract
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- Added a statement to clarify that a contract of enrolment is a Code requirement.
- Added bullet points about the contract requirements and a link to the new topic on disciplinary actions.
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International Student Insurance
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- Added some details about travel insurance in response to Code amendments.
- Moved the Health services and accidents and Students taking holidays outside New Zealand wording to a dropdown under the heading Health for easier reading.
- Added a sentence about monitoring the policy details to ensure they are up-to-date.
- Added a useful resource link to New Zealand Immigration.
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Immigration Matters
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- Added a paragraph about the health information that may be required for visas.
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International Orientation
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- Added a bullet point noting that the orientation programme must include providing information about rights and entitlements, including fee refunds in the case of voluntary withdrawal.
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Orientation for International Students
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- Added a link to Cultural Support for International Students and made a few other tweaks to the wording.
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Orientation for Parents of International Students
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- Added some useful Related topics to the bottom of the page.
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Safety and Wellbeing
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- Removed the paragraph on student conduct as this has been moved into the new topic Behaviour Expectations and Disciplinary Actions.
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Behaviour Expectations and Disciplinary Actions
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- This is a new topic about behaviour expectations and disciplinary actions in response to Code amendments around discipline in Outcome 3.
- This topic also brings in some previous notes about behaviour from Outcome 6, which were noted under the heading 'Student Conduct' in Safety and Wellbeing.
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Accommodation
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- Added an introduction to this topic, explaining that students have to live with parents or with a residential caregiver.
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Residential Caregivers
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- We've made some substantial changes to this topic in response to Code amendment requirements and some Code accreditation feedback.
- Added a requirement for a written agreement with the residential caregiver outlining the roles and responsibilities of the school and the caregiver.
- Added a requirement to ensure a plan is in place for the transfer of care of a student from their residential caregiver to their parent/legal guardian.
- Added to and strengthened the Initial checking bullet points.
- Noted the exceptions for safety checking.
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Designated Caregivers
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- Clarified some of the wording throughout, and used the wording written agreement, rather than indemnity document, to match the wording in the Code.
- Added two bullet points to note some of the requirements of the written agreement according to the Code amendments.
- Removed the link to the sample indemnity document.
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Accommodation and Welfare Interviews
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- Moved the section on interview follow up to sit under Caregivers, to make it clearer that schools follow up on interviews with both the students and their caregivers.
- Removed the link to International Students Resources for a student accommodation interview guide.
- Added a reference to appropriate supervision under Caregivers and added a bullet point on monitoring appropriate separation of international students from others of different ages in the house.
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Group Students
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- Moved this topic to its own section under Safety and Wellbeing to match how Outcome 6 is set up in the Code.
- Added the word "education" before provider in the second bullet point for clarity.
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Student Support, Advice, and Services
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- Added a sentence to explicitly cover the Code requirement around communication with parents for decision making.
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Cultural Support for International Students
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- Added a paragraph stating that schools give students advice about adjusting to a different cultural environment and know about the support available to them.
- Added some useful Related Topics.
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Fee Protection and Refund Policy
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- Added the word "education" before "provider" in the bullet point reading, "the school ceasing to be a provider". This will provide clarity that it is about the school being an education provider, not a provider of services to international students in general, or to a particular international student.
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NZQA and Complaints
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- Removed the third party PDF link from the Resources section.
- Changed "provider" to "signatory to the Code of Practice" in the sentence "To make a formal complaint about a provider...".
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iStudent Complaints
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- Changed "Students and providers" in the last paragraph to read "Students and their education providers" for clarity.
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International Students Resources
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- Reformatted this topic to show the range of documents schools may like to link to, and have separated out the SchoolDocs sample documents (now showing at the bottom).
- SchoolDocs sample documents now only appear on school's sites if they have been adapted and adopted by schools for their use. Some of the sample documents remain available on the Model School site; others have been removed as they were based on NZQA resources that are now out-of-date.
- If you don't have a school-specific topic, a "no documents" version will replace the existing version in your document set by 1 July 2019.
- If you have a school-specific topic, any SchoolDocs sample documents in your table will be removed by the end of term 3 2019. Any school-specific documents in your table will remain.
- If you want to tailor any of the SchoolDocs sample documents for your school, download these and adapt them for your school (add your logo, change any necessary wording) then email these to us at team@schooldocs.co.nz.
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Behaviour Management
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- Added a sentence to this topic for schools that have the international module, noting that international students follow the same behaviour expectations but there may be additional conditions to their enrolment.
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